Search Content


Content Categories




Cloud Insanity - Mistakes of the Past


I enjoyed Mike Kavis’s post, Cloud Insanity - Focusing on all the wrong things, again, especially his definition: "Cloud Insanity - To repeat the same behaviors that caused SOA to fail and expect a different result." How true....
Read more about Cloud Insanity - Mistakes of the Past...

Carrying Rocks or Building a Castle


What does it take to truly build something? Plans? Yes, plans are important. Materials and People? People are the most important factor when building anything. Before you can start to look at plans and gather materials, your people must be motivated...
Read more about Carrying Rocks or Building a Castle...

Customer Experience Index Scoring


Continuing with the 4th in a series (#1) (#2) (#3) discussing Customer Experience Indexing (CEI) as a way to measure, plan and act on customer feedback. Again, thanks to those who have offered comments and questions so...
Read more about Customer Experience Index Scoring ...

Living the Dream - Salesforce, Google and SaaS


We at Appirio have lots of experience at big technology companies (SAP, webMethods, Borland) and classic enterprise software startups. We run Appirio differently from what we saw at these companies. We not only run our business using software...
Read more about Living the Dream - Salesforce, Google and SaaS...

Microsoft CRM and Varicent, Oracle Siebel's CRM


Varicent Software , which sells incentive compensation and sales performance management products, has announced what company officials are calling "an integrated product" with Microsoft Dynamics...
Read more about Microsoft CRM and Varicent, Oracle Siebel's CRM...

Ideas for Twitter’s Revenue Model


The survey I ran last week is now closed and here is a summary of the ideas and comments collected. Some are fairly traditional and some are rather novel. Take a look, see what’s interesting and leave a comment on which ones you like or...
Read more about Ideas for Twitter’s Revenue Model...